Customs clearance is the single biggest source of delay and unexpected cost in international moves. Getting it right means preparing three documents in advance and choosing a mover that handles clearance in-house.
Every household customs entry needs: a valued inventory (contents + estimated value in destination currency), a copy of your passport and visa / residence proof, and proof of address at destination (rental contract or property deeds).
Dedicated loads clear as a single consignment for one household — fast and simple. Shared loads are consolidated with other households and clear together. If ANY co-load has missing paperwork, YOUR goods wait too.
Every country has its own list. Common EU restrictions: firearms (need permits), plants and soil, ivory, alcohol above personal-use limits, and lithium batteries above certain sizes. When in doubt, declare it.
EU: 1–5 working days with clean paperwork. Non-EU (Switzerland, Norway, US, Canada, Australia): 5–14 working days. Add 3–5 days for peak-season backlogs.
Not if your mover handles clearance in-house — check the partner offers customs_clearance. If they don't, you'll need to appoint your own broker at the destination port.
Physical inspection happens on about 5% of household moves. Your mover attends on your behalf. Expect a 1–3 day delay and £150–£400 in inspection fees.
Only on items bought new in the 3 months before departure, and only if you export within 3 months of purchase. Keep receipts.